Policies
Host Guidelines
Effective October 17, 2026 · Last updated October 10, 2026
These guidelines help Hosts give Guests a great, safe experience.
HourSide is a marketplace connecting Guests with independently operated restaurant and hospitality spaces.
1. Be accurate
- Use recent, real photos.
- State the real capacity and what equipment is included.
- Write clear house rules, including noise, alcohol, cleanup and parking.
2. Respond quickly
Reply to booking requests and messages within 24 hours where possible. Unanswered requests are released.
3. Have the space ready
Make sure the space is clean, safe and as described at the booking start time, and share any arrival notes in advance.
4. Treat everyone fairly
Don't decline or treat Guests differently because of race, religion, national origin, disability, sex, gender identity, sexual orientation or age.
5. Offer add-ons honestly
You can offer extras like a DJ, live entertainment, a private chef, staffing, equipment, parking passes or decor. Set your own price as a flat fee, per hour, per guest or per item. Only list add-ons you can reliably provide, and deliver them as described.
6. Add a profile photo
A clear photo of you is required before you publish your first listing. Guests see it on your listings.
7. Report problems
Report safety issues or misconduct to hosts@gethourside.com. To charge a Guest for extra cleaning or damage, use "Request cleaning / damage charge" on the booking within 48 hours after it ends. Include photos, a description and the amount. HourSide reviews it before the Guest sees it, and makes the final decision if the Guest disputes it.