Policies
Host Agreement
Effective October 17, 2026 · Last updated October 10, 2026
This agreement applies when you list a space on HourSide, in addition to our Terms of Service.
HourSide is a marketplace connecting Guests with independently operated restaurant and hospitality spaces.
1. Your role
You independently own or operate your space. You are not an employee, agent or partner of HourSide. HourSide is not the venue operator, landlord, insurer or an escrow service.
2. Your listing
- Keep photos, capacity, amenities, rules, pricing and availability accurate.
- You control your pricing, your availability and which booking requests you accept.
- You choose Request to Book or Instant Book. Enabled ID, business, ServSafe, COI and insurance checks must be approved and current for the booking date before a new booking proceeds. Requests are checked again before acceptance.
- Disabling a listing requirement does not waive laws, permits or insurance obligations. Personal-use kitchens still require approved ID and the personal-use waiver.
- Blocking dates prevents new bookings; it does not cancel existing confirmed reservations.
- You choose a Flexible, Moderate or Strict cancellation policy. New listings start on Moderate.
3. Late checkout
You may set a full late-checkout fee, disclosed before checkout and recorded with the reservation. The first 15 minutes are a grace period; 16–60 minutes incur 50% of that amount; more than 60 minutes incur 100%. This is not charged automatically. Submit evidence to HourSide for review, and allow the Guest to respond before any payment is requested. Setting a fee does not authorize an automatic card charge.
4. Permission, permits and insurance
You confirm you have the right to rent the space under your lease and local law, and that you hold the licenses, permits, health-code approvals and insurance your space requires.
5. Verification
You must submit a government-issued photo ID before publishing a listing. HourSide staff may review it.
6. Fees and payouts
You agree to the 10% Host marketplace fee and the payout process in the Fee and Payout Policy.
7. Host cancellations
If you cancel a confirmed booking, the Guest receives a full refund. Repeated cancellations may lead to suspension.
8. Staying on HourSide
You won't ask Guests you met on HourSide to book or pay outside the platform.
9. Suspension and ending this agreement
You can unlist your space at any time. We may suspend listings that break our rules or put others at risk.