Fee and Payout Policy

During our launch, Guests pay no separate marketplace fee. Guests pay the hourly rate, any cleaning fee set by the Host, any add-ons they choose, and applicable taxes.

Hosts set their own add-on prices (flat fee, per hour, per guest or per item). Add-ons are part of the booking and count toward the Host's earnings, with the same 10% marketplace fee.

HourSide charges Hosts a 10% marketplace fee on the rental, cleaning and add-on amount of each completed booking. There is no upfront listing fee.

Stripe processes all Guest payments, holds and refunds. HourSide never stores full card numbers.

• A booking becomes payable the day after it takes place.
• Payouts are currently sent by HourSide by ACH, Zelle, Wise, check or another agreed method. They are not automatic.
• Your dashboard shows each booking as Upcoming, Pending payout or Paid, with the date and method.
• We may ask for a W-9 before paying you.

If a Guest receives a refund under the cancellation policy, your earnings are reduced by the same share. If a payment is disputed, the payout for that booking may be held until the dispute is resolved.

Hosts may request a charge within 48 hours after a booking ends, with photos, a description and the amount. HourSide reviews it, then sends it to the Guest, who may pay or dispute. HourSide makes the final decision. Collected charges are passed to the Host with their next manual payout. HourSide does not guarantee that a charge will be collected.

Hosts are responsible for reporting and paying taxes on their earnings. HourSide may issue tax forms where the law requires.